Thursday, November 13, 2008

Spoke to soon

The ugly witch raised her head today. Why does she have to be such a witch? The practice administrator said she wishes she would just leave! She needs to go! (The gal with the chip on her shoulder!)

Lots of tears today. Not from me, but from the nursing staff. They did a boo boo. Not anything to do with patient care they just didn't follow orders, which was just given to them on Friday. Less than a week ago.

MAN! Things are stressful!

Wednesday, November 12, 2008

Something changed

Last Friday everyone had individual meetings with the practice administrator and the head clinical coordinator. The person below who had a large chip on her shoulder has apparently decided to play by the rules....she has started "asking" and not "telling"....it is a nice surprise. Don't know how long it will last but will take it for now and deal with the other later.

I had a yummy lunch with friend Judy at MCL today. It was awesome comfort food. Yummy. I love coupons!

Monday, November 10, 2008

Chip on her shoulder

I have one person at work who has a very large chip on her shoulder. I was talking about her tonight with the family and Maggie thought I was talking about her and she started looking for a potato chip on her shoulder. She was eating Cheetos at the time...

How would you deal with this? I want your suggestions....One the girls who reports to me never asks...she tells. For example.."I will be leaving at 3 today." She emails it to me. I normally don't respond. She told practice administrator she wanted us to respond to her. I told practice administrator I don't respond because I am afraid I may say, "Are you asking or telling?" So, my question to you, how would you address someone under you (the same one who has a very large chip on her shoulder...) when she never asks, she always tells...I was brought up to ask. Even if it is "Would it be okay if...?" She has no respect for herself or anyone else. I know she would go ballistic no matter what so maybe I should just say, "Are you asking or telling...?" I just do not know. The fact in the matter is I don't care when she leaves and would not tell her no because she doesn't have any patient contact. As long as she does her job, then go...but to tell someone, your boss, well, I just never do that and really wish she wouldn't either....Your suggestions please?

Sunday, November 09, 2008

Microderm on Saturday

I bit the bullet and called on my old spa to give me microderm abrasion for my face. I haven't had this treatment for over a year and a half and my skin was sick looking! So, I called my old spa and scheduled my appointment. I wasn't sure how it would go because the lady can be a crazy person. It turned out okay...not great but okay. The biggest problem is that she used to have an employee who is now one of my employees, and this person left on bad terms with her and this person is one of my best employees!! I got an ear full. It was not fun or relaxing, well microderm abrasion is never fun...but the entire time she yapped in my ear. I know both parties were hurt and I know the employee wants to make it right but I don't know if she will ever be able too. The Korean lady refuses to take any responsibility and she too has things to apologize for. You can't say someone if full of the devil when it simply is not so and think you have nothing to say sorry about. So, I left with a much smoother looking face, an ear full of pity for the situation on both ends and less money in my pocket. I did save for the microderm abrasion but it does hurt even when she gave me a 50% discount. (AND she made me take for free sunblock for the face...it cost retail $28 bucks! There was just no way of saying NO to her!!) If microderm didn't help my face, I certainly would NEVER do it but when I get this done it makes my face not only feel better but look better. I guess I will just bite the bullet each month and eat peanut butter and jelly sandwiches for the rest of my life to be able to afford it. It takes about 3 months in a row to get your face in shape and then about every 3 months to go back for maintenance. The other issue is the Korean lady wants to do my hair. She loves to cut and color. As good as her microderm treatments are, her hair and color skills are not where I feel comfortable for them to be. She was like, "Next time you come in, we do hair." I did a little scream inside.

Tuesday, November 04, 2008

Did you VOTE?

I asked to leave at 2 today so I could get to the polls before it got packed for the evening rush. I wish I knew why they closed at 6 p.m. This leaves very little time for people who work to get there! Last time, it was like HOURS so this time I decided I would ask to leave in the middle of the day. Hip Hip Hurray it WORKED! It took less than 5 minutes to vote and that included parking the car! So happy I was! I am VERY NERVOUS about the outcome! I know I have done my part and have very little input anyway but I am still nervous about the outcome. I think people every where are nervous. We have had so many weird things happen at work. Kids and parents alike are getting sick, passing out and weirding out on us. Is it a full moon??

Sunday, November 02, 2008

Where did the month go to?

I just blinked and found out October has passed me by. It is SO DEPRESSING!

My work stinks right now. The practice administrator is going to call an office meeting soon. There is much negativity in the office and it starts with 3 people. That isn't a lot, however; it can damage an entire office. 2 of the 3 are in my department. I have had it with them too. They are lazy and defiant. They only do what they have to do and nothing else. Last week I found one of the girls in my department surfing the Internet. Since I am team lead, I spoke up and said "I would prefer that the return mail pile be worked on rather than surfing the Internet." You would have thought I killed her. One of the other gals who is an awesome worker told me this week that the 2, who I have problems with doing anything said, "She isn't my boss so how dare she ask me to do anything." This gal said, "Aren't you our boss? If you are not our boss then who are we supposed to go to?" So I asked the administrator again what my role was. I thought she was going to come unglued and she said she would put an end to this talk. Those 2 girls are black and white type of people and I guess she is going to have to use the term BOSS on them for them to understand that I have a HUGE input on their RAISES and REVIEWS. That it is MY JOB to give and pass out work and it is my JOB to write up any employees under me who do not follow the rules set forth. These 2 girls are going to go ballistic when they are finally told this...especially the part where I have input on raises and reviews. I think they just may have to change their panties when they are told what my job duties are. I hope it is sooner rather than later. Their attitudes are destroying the office.

My parents came up for Halloween. Maggie is Batman. Faith is Cleopatra and Krishe is the Ninja.